The food is high class, but the restaurant looks like an old pub with some wooden furniture chucked in. Heathcock Cardiff. The service was poor. What is happening to a refurbished fine dining restaurant. The Heathcock: Nice food poor service - See 164 traveler reviews, 73 candid photos, and great deals for Cardiff, UK, at Tripadvisor. The bill came to £55 which is extortionate for the meal we received. For me, I just didn't get it. There was nothing special about the place which I think I was expecting due to the high price of the food! Very generous for £3.50. 1.2K likes. They did take off the squash dishes from the bill and gave us some free bread, but when we spoke to the manager on that day he didn’t appear know what to say to us or how to respond to our complaints. The meal itself was tasty and well cooked. Unfortunately, taking into account the latest Government announcement, we’ve taken the tough decision to close from 19th December to protect our staff and customers. Are you sure you want to delete this question? The sauce with it was lovely however. To talk to us about hosting any events, whether its a large group function, a wedding reception, or just making a birthday meal extra special, either email us or give us a call. The food was very good but unfortunately very disjointed! Please check back after we re-open for our opening times. Mine was the equivalent of half a fillet of mackerel with some delicate beetroot dressing and my partners a small bowl of wood pigeon in a rich gravy with some additional blackberries for decoration. I certainly wouldn’t recommend it again any time soon. Waiting staff were friendly enough when we arrived , but we were then presented with the menu and given a choice of...small plates ranging in price between £8 -£12 which the waitress recommended we have two or three to make it worthwhile. When we complained about this and the lack of options we were told “well it’s not a vegetarian restaurant”. The management are obviously living in a dream world where the pandemic doesn’t exist and people are obviously still earning a fortune. We’re serving a slightly different menu at the moment with small plates and sharing dishes. We have some of the most productive soil in the UK, which gives us meat, vegetables and game of the highest quality. One nice meaty option would have been ideal. You can order mouthwatering pappardelle, hake and meat pies. One thing you learn on Tripadvisor is that a disgruntled customer can become over emotional and vengeful. This is the best meal I have eaten in Cardiff in 20 years! Head Chef Dave was an integral part of the team at the Hare & Hounds since it opened, and offers his own style here at the Heathcock. We double checked as one of the vegetarians doesn’t like goats cheese but we were assured it was blue cheese. The Radyr Court menu #416 of 2550 places to eat in Cardiff. Heathcock Cardiff. The front of house could really do with some customer service training. Food wise there’s a daily changing, seasonal menu crafted with locally grown produce, cooked with passion. I did ask the waitress why it was so cold in the room and apparently the door had to be left open for air circulation ??? The soufflé was very eggy tasting and not worth the cost, although the cheese board was good. Page TransparencySee More. Very generous for £3.50. The waitress also let us know they were small plates and going for a 'tapasy' feel. Quality seasonal food in a relaxed environment. The waitress also let us know they were small plates and going for a 'tapasy' feel. Those in our group who ordered the Sunday lunch tell us it was lovely. I have been twice before but almost a year ago now. All in all a very disappointing experience although the chef should be congratulated. When it arrived the food was good but sparse. We use the very best produce that the Vale of Glamorgan and Cardiff have to offer. The Heathcock in Llandaff has reopened under new owners Tom and Sarah Watt-Jones. The roast potatoes were so over cooked you needed a saw to cut through them. Hugely disappointing and a waste of money. They are all very stylish and suit the mood of the establishment. The soufflé was very eggy tasting and not worth the cost, although the cheese board was good. Lovely lunch felt very safe taking my mum there, perfect poached eggs and hollandaise, also rabbit pappardelle still really tasty, happy to support local businesses in these tough times, I visited after having good reports about it - I was really looking forward to having a lovely meal. It serves the usual range of beers, wines and soft drinks at standard prices. The Heathcock, Llandaff, Cardiff Here at the Heathcock, as at the Hare & Hounds, we serve good quality food and drinks in relaxed and informal surroundings. Most restaurants cater for vegetarians these days and making your customers feel like second class citizens is not the way to keep them coming back. It was unfortunate the service was poor (and attitude from one waitress) , as was the room, which was freezing cold, draughty and bereft of decoration to reflect the Christmas season. I couldn't see a list of upcoming events. 355 restaurants. a city break stay, situated in the heart of the cathedral city of Llandaff, it is an exceptional pub and boutique hotel, which combines the traditional inn feel with contemporary modern style. The chefs can clearly cook, the cooking was great. I actually wanted to get the taste out of my mouth when we left, which is the opposite of what you'd want! The waitress clearly didn’t know the dish. 6 fish options, 2 X veggie and the meat options were grouse, rabbit and steak tartare. They have failed not just because this was obviously an organised attack but also because the majority of other reviews are genuine, measured and excellent reviews and so most intelligent observers will ignore the 5 poor reviews for being what they are - malicious and frankly - stupid. They then messed up our pudding order and looked annoyed when we pointed it out. ... Get quick answers from The Heathcock staff and past visitors. We didn't bother with s pudding as we did not want to take the risk. Now I don't see how a grouse breast or a slice of fish is 'tapasy', it literally came across as though they were trying to reduce the portion sizes but keep the price the same, I've never heard of a tapas plate being charged at £15 a plate? I actually wanted to get the taste out of my mouth when we left, which is the opposite of what you'd want! This response is incredibly rude. The Heathcock pub closed … They also have a strange billing system which had us and other diners confused! My sister wore her coat throughout the meal as it was very cold in there! Between us we ordered quite a few drinks and those were good. I did ask the waitress why it was so cold in the room and apparently the door had to be left open for air circulation ??? To top it all off, no apology from the waiting staff about the quality of food. The chefs can clearly cook, the cooking was great. Although the meal was tasty it was definitely not great value for money. Bookings for food can be made online but bookings for drinks can only be made over the phone or via email. The Heathcock Llandaff Sorry for the short notice but we have to cancel the quiz for the next two weeks. We double checked as one of the vegetarians doesn’t like goats cheese but we were assured it was blue cheese. Some of the food was nice and we were keen to give feedback so that this experience isn’t repeated by other customers, but after speaking to the manager we are not convinced any of the feedback will make its way to the chef or waiting staff. It is an expensive place and I expect better. Cannot fault the food. When we finally decided what to eat, we were served our meals an hour later. I asked the waitress and she kindly got us another 1.5 slices. All in all a very disappointing experience although the chef should be congratulated. We still do exactly that, with great ales, interesting wines, homemade seasonal drinks and delicious bar snacks. You are expected to order 2/3 dishes (a bit like Tapas) but they can come in any order! We were then told we could not order chips, despite them being served to another table, so ordered the ‘fried new potatoes’ which weren’t fried at all but in fact soft and overcooked. I cannot recommend this place enough. The rabbit and hake deserve a particular mention. Heathcock. Before that he came from an Italian food background; his passion for fresh homemade pasta means that his Braised Rabbit Pappardelle has already become a signature dish here. The best Cardiff has to offer. I had mullet and although it was VERY salty, you could see the cookery talent. Cannot fault the food. More info. Menna Langford. If you have ordered a pie for Saturday, collections will still be available from 12-6pm. We were shown to our table which unfortunately was right next to the door, that was continuously in use, leading to...the very musty smelling cellar. They’re in the midst of creating their own garden to so all the veggies can be produced on site. When it arrived the food was good but sparse. We like an excuse for a celebration, so we’re always adding new events…keep checking back. The Heathcock The Heathcock, 58-60 Bridge Street, Llandaf, Cardiff CF5 2EN; Tel: 029 2115 2290 heathcockcardiff.com Hot on the heels of Tommy Heaney’s October launch, there was another exciting opening in Cardiff. See why it was listed, view it on a map, see visitor comments and photos … The all new Heathcock, Llandaff, Cardiff. To finish we ordered a cheese board to share which consisted of a slice of walnut bread and a selection of three cheeses and charged £10 for the privilege . Here at the Heathcock, as at the Hare & Hounds, we serve good quality food and drinks in relaxed and informal surroundings. As much as I like fish, I really fancied a nice meaty meal and the options left us wanting. The other dish was beetroot salad which was good but there was an issue with it too. To top it all off, no apology from the waiting staff about the quality of food. This is something that the whole table can get excited about. “I’d like to thank the Heathcock group for their continued support, SPAR in Llandaff for collecting donations so we can continue to deliver to St. David’s and Rookwood and also My Loaf in Llandaff North for their generous donations of fresh cakes.” View on Map (029) 2115 2290; heathcockcardiff.com We sadly won’t be returning or recommending it to friends. Our pub is a thriving local watering hole that has been keeping locals’ thirst at bay for over 100 years. My sister wore her coat throughout the meal as it was very cold in there! Not very helpful or attentive by the waitress. The service was slow and way too much time waiting for the dishes. 58-60 Bridge Street , Llandaff, Cardiff, Wales, United Kingdom, CF5 2EN 4.7 from 67 Diner Reviews. It is an expensive place and I expect better. The squash was so dry we wondered how you can possibly get such a moist vegetable that dry! No track and trace completed, and no hygiene measures in place. Hotels near St Fagans National Museum of History, American Restaurants for Breakfast in Cardiff, Restaurants for Special Occasions in Cardiff, Restaurants with Outdoor Seating in Cardiff, Outdoor Seating Restaurants in City Centre. The waiting staff are very friendly, but it's a bit casual considering the price tag. Our kitchen garden provides us with homegrown fruit and vegetables too. Menus of restaurants nearby. We’re excited to bring our regional Welsh cooking to our Capital City. safe from that point of view. Overall it was a disappointment unfortunately which is such a shame. All five of the poor reviews are from the same group of people on the same visit and obviously decided on a joint attempt to damage the business. Black Lion menu #315 of 2550 places to eat in Cardiff. Now I don't see how a grouse breast or a slice of fish is 'tapasy', it literally came across as though they were trying to reduce the portion sizes but keep the price the same, I've never heard of a tapas plate being charged at £15 a plate? Heathcock – a restaurant from the Michelin Guide Find all the information you need on the Heathcock restaurant: Michelin guide review, user reviews, cuisine, opening times, meal prices… Heathcock - a Michelin Guide restaurant. The arms are blasoned: Or, a lion rampant sable. The roast potatoes were so over cooked you needed a saw to cut through them. In 1840 there were 5 Heathcock families living in Tennessee. It was unfortunate the service was poor (and attitude from one waitress) , as was the room, which was freezing cold, draughty and bereft of decoration to reflect the Christmas season. The roast beef dinner was cold, only one slice of meat and one carrot accompanied by cabbage. It was barely edible. We ordered mackerel, wood pigeon, fried new potatoes and a salad (very small) which we proceeded to wait 45 minutes for with little explanation as to the delay. I certainly wouldn’t recommend it again any time soon.More, We visited the Heathcock this evening, to find the worst dinner experience Iv had in a long time. Note: your question will be posted publicly on the Questions & Answers page. Crest on helm of effigy of Sir David Mathew, Llandaff Cathedral: a heathcock, of which the head is missing Effigies of Sir William Mathew (d.1528) and his wife. For me, I just didn't get it. Hours 12:00 PM - 11:00 AM. 1K likes. The waitress clearly didn’t know the dish. Those in our group who ordered the Sunday lunch tell us it was lovely. There was nothing special about the place which I think I was expecting due to the high price of the food! Mural memorial tablet erected 1987 in Llandaff Cathedral: "In memory of Thomas James Mathew son and heir of Francis James Mathew second Earl of Landaff born in London 1798 died in Cape Town 1862". The other dish was beetroot salad which was good but there was an issue with it too.

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